Best workplace health and safety management system
Crown Equipment Pty Ltd
Boasting a diverse workforce devoted to sales, engineering, clerical, technical, field service and spare parts, Crown Equipment made consultation with staff from all areas a priority when developing their new safety management system.
Key to the new system was guiding the behaviour of workers at all levels to create a values-based learning organisation. This involved early hazard identification, inclusion of management in all WHS matters, communicating safety information to all workers and continuous improvement and benchmarking.
Crown is no longer simply compliant, with significant reductions in the number of claims over the last five years. As well as developing extensive safety courses for their own staff, Crown is a certified training organisation, providing driver training for over 5000 operators each year.
“The safety management system touches every corner of the organisation”
Best workplace health and safety management system
Port Stephens Council
The best work health and safety systems are constantly evolving to meet the needs of a diverse organisation. As part of Port Stephens Council’s continuous safety improvement a team was formed to overhaul the way they handled risk, with dramatic results.
A combination of WHS and corporate risk management systems, the new integrated system was introduced after extensive consultation with workers. Incorporating the key elements of policy, planning, implementation, measurement, evaluation and review, the system provides a simplified, holistic approach to safety.
The results are impressive. Since the introduction of the integrated system, Port Stephens has seen a drop in workers compensation premiums by more than $1 million and a 70 per cent reduction in lost time injuries.
“The Council is committed to constantly improving risk management systems”
Best solution to an identified workplace health and safety issue
Roads and Maritime Services/University of Technology Sydney - Robotic Bridge Inspector
One of Australia’s best-known icons, the Sydney Harbour Bridge was built at a time when safety in design was not deemed as important as it is today. In order to access much of the internal structure, bridge inspectors were exposed to risks including asphyxiation, heat exhaustion, slips, trips and delayed rescue.
To avoid putting the squeeze on its workers, Roads and Maritime Services, along with University of Technology, have created the Robotic Bridge Inspector. Like something out of science fiction, the autonomous robot uses magnetic ‘feet’ and lasers to explore the tight spaces of the bridge, recording video footage that can be reviewed from the safety of the office.
The success of the robot has inspired RMS and the University to further invest in technology for safety outcomes, including assistance for the immense job of painting the bridge.
“This has a significant and immediate impact on how steel bridges are inspected”
Best workplace health and safety practices in a small business
Mavid Construction Pty Ltd
As a young company in an industry dominated by big business, Mavid Construction is using a high-tech approach to tackling the safety challenges of multiple work sites and a growing number of workers.
As well as employing external safety officers to complete regular risk assessments and safety checks on each site, Mavid developed an online system that is instantly accessible by all employees and viewable in both the office and on site.
Using an already-available online service, Mavid create cloud-based safety folders for each job, containing job-specific information such as safety policies, traffic management, induction plans, hazard reports, electrical registers and emergency response plans.
Owner-Director Matt Sharpe believes that Mavid’s agility and willingness to adapt to current technology will provide the best possible environment for his workers, and that can only be good for business.
“It gives us an advantage over other construction companies who may be more traditional and not embracing this change.”
Best individual contribution to workplace health and safety (no formal WHS responsibilities)
Andrew Ryan - Patrick
For decades, stevedores around the world have been putting their lives at risk due to jammed twistlocks on shipping containers. This became all too real for crane operator Andrew Ryan when he saw the terror on a co-workers face after having to enter a restricted work zone to hold a jammed twistlock open so a container could be lifted.
That night Andrew came up with the Ryan Key, a fork-like clip that keeps faulty twistlocks open, eliminating the need for workers to enter the restricted zone while containers are being lifted – a simple yet radical idea that has since been implemented at all Patrick terminals.
Andrew’s commitment to his colleagues’ safety has led to a solution that could have a huge impact on one of the world’s major industries.
"Andrew’s commitment to ensure his colleagues are safe at work has been inspiring"
Best indiviudal contribution to workplace health and safety (WHS representative)
Annette Celle - Bankstown City Council
With 800 employees as diverse as tradies, town planners, librarians, waste collectors, IT professionals and mechanics, Bankstown City Council is faced with the challenging task of managing safety systems that ensure all workers go home safely each day.
In spite of the challenges, Coordinator Risk Management Annette Celle has helped Bankstown achieve their best work health and safety results in 16 years. Through communication and constant engagement, she has created a culture that encourages workers in all fields to think about safety.
In just two years, Annette has created safety imagery and branding, reviewed the organisation’s consultation structure, identified high-risk areas, improved incident management and set new work health and safety objectives for the organisation.
Annette’s commitment to safety is already paying dividends, with a 34 per cent increase in incident reporting and a 64 per cent drop in lost time injuries.
“Annette has provided structure to the safety team, knowledge to the leadership team and inspiration to the organisation.”
Excellence in return to work for business
The Westpac Group
Westpac’s return to work program starts well before an injury even occurs. By educating their people, early reporting, proactive use of medical services and active engagement by management, Westpac staff receive quick and effective support, should the worst happen.
Australia’s first bank takes a ‘whole of life’ approach to worker safety and return to work, understanding that every worker’s situation is unique and a workplace injury can have a much greater impact on a worker’s life than how they do their job.
As well as minimising risks and creating a sustainable safety culture, Westpac undertakes regular reporting on hazards and near misses, early pain and discomfort detection, implementation of the InjuryNET doctor service, injury management guides for leaders and an extensive suitable duties library.
“Wellbeing depends on managing the balance between work and personal factors”
Return to work achievement award for workers
Jennifer Saben - UnitingCare Ageing NSW ACT
For Jennifer Saben, not being in control of day-to-day tasks after her injury was almost worse than the pain. After some tough days and dark nights, it was a strong support network and her determination to get back to the job and residents that she loves that led to a fast recovery.
While working as a recreational activities officer for UnitingCare Ageing, Jennifer fell and sustained bilateral fractures to both of her wrists and elbows. As a single mother of two, she faced a challenging period of recovery, including eight weeks without the use of her arms.
With the support her workplace, friends and family Jennifer returned to work on suitable duties as soon as she could. Now after almost six months of intense treatment and rehabilitation, not to mention plenty of restless nights due to frustration and a feeling of helplessness, she has returned to her pre-injury role.
"Being surrounded by colleagues is the best support you can have"
SafeWork NSW Safety Leadership Award
Craig Murray - Sydney Fish Market
Sydney Fish Market’s Craig Murray believes that exposing the safety weaknesses of a business and bringing them into the open is the first step to addressing them. Through this willingness to work with other businesses to improve their safety flaws, Craig personifies safety leadership.
As the Sydney Fish Market’s WHS Environmental Systems Manager, Craig has made a number of changes to his workplace, including a review of hazard and incident reporting and facilitating learnings for a number of businesses within the Markets. It is his work with other businesses, however, that truly sets him apart.
Since participating as a mentee is SafeWork NSW’s mentor program, Craig has shared his knowledge with a number of organisations, encouraging nine other businesses from the Market to become mentees. His journey from mentee to mentor is now complete, having partnered with a small landscaping business to share his knowledge and expertise.
"The management of WHS issues across industries only varies in application, not in theory"