Specialty Fashion Group

Specialty Fashion Group is the largest specialty retailer of women’s fashion in Australasia, represented by brands such as Millers, Crossroads and Katies. It has over 1200 stores throughout Australia, New Zealand, South Africa and the United States.

Speciality Fashion Group has developed a ‘recover@work’ program that is built on the motto ‘a little happier, a little healthier, each day’. It includes an engaging overview of health management and workers compensation, a handwritten postcard from the team when an injured worker returns to work, a ‘live’ survey on how the program is working and 24/7 access to a medical advice hotline.

Surveys reveal that more than 90 per cent of the workforce is engaged with and supportive of the program, and the chief executive and general managers are driving forces behind its success.

Since the program was implemented, there has been a 45 per cent reduction in the average cost of claims and a 41 per cent fall in premiums.